AI in Commercial Real Estate
December 3, 2025
AI in Commercial Real Estate
December 3, 2025

The commercial real estate industry finds itself at a critical juncture, what the Urban Land Institute’s (ULI) panel on its 2026 Emerging Trends report aptly describes as “navigating the fog.” This encapsulates the industry’s widespread feeling of economic ambiguity and market volatility, as capital flows and consumer behaviors realign at a dramatic scale. One panelist summarized the mood: “It’s very hard to figure out what’s the signal of what’s the noise.”
Yet in the midst of uncertainty, opportunity flourishes for those who act decisively and leverage innovation. The 2026 report, jointly created by ULI and PwC, points toward an evolving industry landscape rich with potential, but only for operators, investors, and managers equipped with deep insight and genuine agility. We’re seeing a sector in transition from intuition-based decision-making to strategies powered by real-time, granular data.
Advanced technologies have become the “fog lights,” transforming the quest for clarity into an achievable, proactive discipline. Real-time analytics, AI-augmented underwriting, and expansive market data networks now act as a critical layer, empowering leaders to illuminate new pathways for growth. In this analysis, we’ll break down the defining shifts from the ULI report, highlight actionable outcomes, and demonstrate why embracing a data-first, tech-forward mindset is no longer optional, it's foundational.

Artificial intelligence (AI) no longer sits at the periphery of real estate conversations; it now shapes core business models. ULI’s 2026 report names “AI Moves into Real Estate” as a defining theme, reflecting a dramatic leap from speculative potential to operational necessity. As the report’s panelists underscored, the industry is no longer debating if AI can deliver but how to unlock its impact at scale.
“The question today isn’t how much data do we have—it’s how do we convert it into actionable strategy?” one executive explained during the ULI panel. “AI is the only tool powerful enough to keep pace with the market’s complexity.”
AI has shifted from being an enhancement to becoming a necessity in key real estate functions:
Sarah Queen of Mountain Lights articulated how her team now relies on AI “as a peer” for idea validation, making every investment committee debate more rigorous and insightful. “Our goal isn’t to replace judgment but to sharpen it using every relevant data stream,” she added.
Moreover, in asset management, AI delivers tangible, real-time benefits. Modern systems do not just aggregate historical performance. They model future cash flows, adjust valuations dynamically, and generate dashboard alerts that empower managers to act instantaneously from adjusting leasing incentives to preempting covenant breaches.
Smart Capital Center’s own experience illustrates this evolution: proprietary AI integrates with property management systems, leveraging thousands of historical data points and live feeds to offer clients proactive, evidence-based recommendations. This shift is not about automating humans out of the process, it’s about leveling-up strategic thinking with advanced, scalable tools.

The ULI 2026 report’s capital markets section is titled “Half Full or Half Empty?” a reflection of the uncertainty gripping the space. Sentiment is sharply divided: a third of survey respondents believe conditions will improve, a third predict worsening, and the remainder see no change. This fragmentation in outlook underscores the importance of staying nimble and well-informed.
Panelists noted the paradox at play: “There’s a 20-year high appetite to buy, but a historic caution underpinning every transaction.” Opportunities exist in abundance, but the pathway is narrow and straight-line thinking no longer works.
Key capital markets trends for 2026 include:
“In this market, conviction is more valuable than ever,” said one senior analyst. “But conviction must be grounded in real-time data, not wishful thinking.”
There is an “arms race” for information, but also for the speed to interpret and deploy it. Tools that enable dynamic scenario planning and instant asset comparison are no longer nice-to-haves, they are survival gear for dealmakers.

Emerging asset classes have shifted from the “niche” column to become essential pillars of the modern CRE portfolio. The ULI report draws a clear distinction: the real estate leaders of 2026 and beyond are those who understand these new markets at a granular level and act with conviction.
Data centers, once esoteric, now sit at the heart of digital infrastructure. AI, cloud migration, and IoT adoption have driven national vacancy rates for data centers below 2%. However, demand has outpaced not only supply, but also development capacity.
“AI’s growth is everything to the data center asset class,” one ULI panelist explained. “But the checks are getting bigger; the risk is outsized if you don’t understand the power and environmental variables.”
Success requires next-gen due diligence, modeling energy regulation risks, grid resilience, and political sentiment, not just tenant profiles or lease terms. Many developers are partnering with utilities and local governments to future-proof major projects and ensure they meet rapidly shifting sustainability standards.

ULI highlights that America’s “silver tsunami” is transforming residential markets. By 2026, the first baby boomers will turn 80, and 11,000 people will reach age 65 every day. This demographic wave is both a supply and innovation challenge.
Chris Porter outlined the opportunity: the need spans “active adult communities to tech-enabled assisted living and memory care.” Operators who can layer technology, remote health monitoring, AI-driven wellness programming achieve higher occupancy, longer tenure, and better outcomes for both investors and residents.
Panelists were quick to note the dichotomy:
Here, hyper-local analytics and demographic modeling underpin successful strategies, not broad national trends.
Build-to-rent communities and traditional multifamily assets continue to perform as “core” CRE strategies, especially in the new-normal environment of housing unaffordability.
Sarah Queen forecasted, “Multifamily assets acquired below today’s replacement cost will deliver outperformance for years,” citing supply constraints from permitting slowdowns and high construction costs. The ULI report confirms: apartment starts have declined sharply, even as demand holds steady.
Data-enabled owner/operators are leveraging:
Several new CRE sectors took on an outsized role in the ULI report:
Successful navigation of these sectors depends on advanced analytics that fuse traditional asset data with external signals, population migration, job growth, and technological adoption rates.

For years, Sun Belt city growth has crowded out legacy “gateway” metros in industry narratives. But the ULI 2026 report shows a significant shift, with four Northeast markets; Jersey City, Brooklyn, Manhattan, and Northern New Jersey, rocketing into the top-10 list for investor interest.
Sarah Queen, reflecting on the data, observed, “Count New York out at your peril. When capital and talent migrate back, vibrancy returns across office, retail, and multifamily.”
Key drivers include:
But caution is essential. As Chris Porter noted, “Not every urban district is rebounding, deep local insight and property-level data are required to distinguish signal from noise.”
If capital and technology create advantage, demographics explain long-term demand. The ULI panel placed special focus on these tectonic shifts:
In each case, the message is clear: cross-referencing up-to-the-minute demographic models with real asset data empowers more resilient, forward-looking strategies.
A consistent narrative in the 2026 report is the renewed emphasis on fundamental operational rigor, reimagined through new technologies. “Back to Basics with New Tools” means that while location, execution, and capital discipline remain critical, the “how” is being revolutionized.
Industry voices agree:
“Every basis point of NOI counts—data lets us find and act on them faster,” noted a leading asset manager quoted in the ULI report.
While not the main story, platforms like Smart Capital Center (SCC) have become vital enablers of this data-driven revolution. SCC’s tech stack is built to harness the proliferation of real estate and financial data, automating risk scoring, benchmarking, and opportunity analysis for CRE professionals.
Using such platforms, investors and managers can move decisively without waiting for perfect visibility, a critical edge in 2026 and beyond.
The overarching message of the ULI 2026 Emerging Trends report is one of both challenge and optimism. The “fog” is real. But for those equipped with data mastery, AI-powered analytics, and a culture of adaptability, this environment is anything but paralyzing.
AI’s integration, the evolution of emerging and essential asset classes, the resurgence of major markets, and foundational demographic changes are not just trends, they are new realities shaping the future of CRE. Market leaders will be those who leverage innovative platforms and foster a relentless commitment to operational excellence.
"Opportunity is always present in the midst of uncertainty," the report reminds us. The competitive advantage in 2026 will belong to the bold, the data-driven, and the agile. It’s time to leave outdated strategies behind, cut through the fog, and step confidently into the next era of real estate.
